SUBARU TRIATHLON SERIES – REFUND POLICY
Medical reasons only (must provide medical note). 50% refunded up to 4(four) weeks prior to event. No refunds for any reason 2(two) weeks prior to race. Races are non-transferable. If you have a scheduling conflict and would like to switch to another event please email us at firstname.lastname@example.org and we will be happy to make that change for you. If there is an increase in price you will be charged the difference. No switches will be permitted 2 weeks prior to an event. Races cannot be deferred to the following calendar year.
Q- I have changed my mind and don’t want to race anymore. Can I get a refund?
A- We are very sorry, refunds are for medical reasons only. One of the nice things about the Series, is that if you can’t make it to the event because of a scheduling conflict etc. We are happy to switch you to another event (equal or lesser in value or just pay the difference). Take a look at the schedule and see what one suits you better then let us know. Please, no switches within 1 week of the event.
Q- I have a friend who wants to take my spot because I can’t race. Can I sell or give my spot to him?
A- Unfortunately no you can’t sell or give away your spot. When you purchased your entry into the race you also purchase your insurance to participate. This is held in your name specifically. Anyone who sells or purchases a spot risks disqualification and future ban in any sanctioned event.